Privacy Policy

How we handle and protect your personal data

 

Last updated: Oct 13, 2026

1. Who we are

This Privacy Policy explains how the BeautyF mobile application (Android package com.community.beautyScan, also available on iOS) collects, uses, stores, shares and deletes your personal data.

The data controller is LotSL d.o.o., Mlaka 33B, 1218 Komenda, Slovenia (“BeautyF”, “we”, “us”). LotSL d.o.o. is the developer of the App on Google Play and the App Store.

Privacy and support email: supply@lotgroup.eu

Website: cosmetics.rts-sys.com

This Policy applies to the App and to the related website. It complements the User Agreement. If the two documents differ on how personal data is handled, this Policy prevails.

By using the App you confirm that you have read this Policy. Where we rely on your consent, we ask for it separately inside the App.

2. Data we collect

We collect only the data needed to run the App’s features: product scanning, photo recognition and your personal cosmetics catalogue.

Data type What exactly Source Required?
Account data Email address, username, password (stored hashed) You, at registration Yes, to create an account
Social login data Name, email, profile picture from Google, Apple or Facebook The provider you choose No, alternative to email sign-up
Photos and camera images Photos of cosmetic products and makeup looks you take or upload; profile photo Device camera or gallery, only when you start a scan or upload No, needed only for scanning and recognition
Barcodes Product barcodes you scan Device camera No
Your catalogue Products you save, samples, favourites, search history Your activity in the App No
Location Approximate or precise device location Device GPS / network, only with your permission No
Purchase data Status of in-app purchases and subscriptions (we do not receive card numbers) Google Play / App Store Only if you buy
Device and diagnostic data Device model, OS version, app version, language, IP address, crash logs, app interaction events Collected automatically Yes, for security and stability
Support messages Your email and the content of your request You, when you contact us Only if you contact us

We do not collect contacts, SMS, call logs, health data, biometric identifiers or financial account details. Photos are used to recognise cosmetic products, not to identify people or analyse faces.

3. How we use your data and why

We process personal data under the EU General Data Protection Regulation (GDPR). Each purpose has a legal basis.

Purpose Data used Legal basis (GDPR Art. 6)
Create and manage your account, sign you in Account and social login data Contract (6(1)(b))
Identify products by barcode or photo and show description, ingredients, instructions, safety information Photos, barcodes Contract (6(1)(b))
Keep your personal catalogue and suggest alternatives and complementary products Catalogue, search history Contract (6(1)(b))
Show products and offers available near you Location Consent (6(1)(a))
Process in-app purchases and subscriptions Purchase data Contract (6(1)(b))
Keep the App secure, prevent fraud and abuse IP address, device data Legitimate interest (6(1)(f))
Fix errors and improve the App Diagnostic and usage data Legitimate interest (6(1)(f))
Answer your support requests Support messages Contract / legitimate interest
Send push notifications and marketing messages Device token, email Consent (6(1)(a))
Meet legal obligations (tax, accounting, authority requests) Purchase data, account data Legal obligation (6(1)(c))

We do not use your data for automated decisions that have legal or similarly significant effects on you. We do not sell your personal data.

Links to shops. The App may show links to online shops and marketplaces, some of which are affiliate links. When you follow a link, you leave the App and the shop’s own privacy policy applies. We do not pass your account data to these shops.

4. Device permissions

The App asks for permissions only when you use the feature that needs them. You can refuse or revoke any permission in your device settings; the rest of the App keeps working.

Permission Why we need it
Camera To scan barcodes and photograph cosmetic products for recognition
Photos / media To let you choose an image from your gallery for recognition or as a profile photo
Location To show products and offers available in your area
Notifications To send account and feature notifications
Internet To connect to our servers

5. Who we share data with

We do not sell or rent your personal data and do not share it with third parties for their own advertising. We pass data only to service providers that process it on our behalf, under contracts that bind them to our instructions and to GDPR:

Provider Role Data
Cloud hosting provider (servers in the EU) Stores account data, catalogue and images All App data
Google (Firebase) Push notifications, crash reports, analytics Device token, diagnostic and usage data
Google Sign-In, Sign in with Apple, Facebook Login Sign-in, if you choose it Data you allow the provider to share
Google Play Billing / Apple App Store In-app purchases Purchase status

We may also disclose data when the law requires it, to protect our rights or users’ safety, or to a successor in a merger or sale of the business, with notice to you.

International transfers. Our servers are located in the European Union. If a provider processes data outside the EEA, we rely on an EU adequacy decision or the European Commission’s Standard Contractual Clauses.

6. How long we keep data

Data Retention period
Account data, catalogue, saved photos While your account exists; deleted within 30 days after account deletion
Photos taken only for a one-time recognition (not saved to your catalogue) Deleted after processing, no later than 30 days
Diagnostic and crash data Up to 90 days
Security logs (IP address) Up to 12 months
Purchase records As long as required by tax and accounting law (up to 10 years in Slovenia)
Support correspondence Up to 2 years after the request is closed

Backups are overwritten on a rolling cycle of no more than 30 days after deletion.

7. Deleting your account and data

You can delete your account and all associated data at any time:

In the App: Profile → Settings → Delete account.

Without the App: send an email to supply@lotgroup.eu  from the email linked to your account, with the subject “Delete my BeautyF account”.

We confirm deletion within 30 days. Deleted: account data, catalogue, saved photos, location history, device tokens. Kept only where the law requires it: purchase records, in a restricted archive. You may also ask us to delete specific data (for example, photos only) without deleting the account.

8. How we protect data

All data is encrypted in transit (HTTPS/TLS).

Passwords are stored only as salted hashes.

Access to servers is limited to authorised staff and protected by authentication and logging.

Service providers are bound by data processing agreements.

No method of transmission or storage is 100% secure. If a breach affects your data, we will notify you and the supervisory authority as required by GDPR.

9. Your rights

Under GDPR and similar laws you have the right to:

access your data and get a copy of it;

correct inaccurate data;

delete your data (“right to be forgotten”);

restrict or object to processing, including processing based on legitimate interest;

receive your data in a portable format;

withdraw consent at any time (for location, notifications, marketing) without affecting earlier processing.

To use any right, email supply@lotgroup.eu.

We answer within one month. We may ask you to confirm your identity.

You can also complain to a data protection authority. Our lead authority is the Information Commissioner of the Republic of Slovenia (www.ip-rs.si), Dunajska cesta 22, 1000 Ljubljana. You may also contact the authority in your own country.

10. Children

The App is not directed at children. We do not knowingly collect personal data from children under 15, or under the higher minimum age set by the law of your country. If you believe a child has given us personal data, contact us and we will delete it.

11. Changes to this Policy

We may update this Policy when the App or the law changes. The date at the top shows the latest version. We will notify you in the App or by email before material changes take effect.

12. Contact us

LotSL d.o.o. Mlaka 33B, 1218 Komenda, Slovenia Email: supply@lotgroup.eu

© 2026 BeautyF · LotSL d.o.o. · supply@lotgroup.eu